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How long will it take for my order to ship?

Orders typically ship within 1-3 business days. Shipping times vary depending on your location and the shipping method chosen at checkout.

How long does shipping take?

Shipping times can vary depending on your location and the shipping method selected.
Here’s a general breakdown:
1. Standard Shipping: Typically takes 7–10 business days.
2. Expedited Shipping: Usually arrives in 3 business days.
Please note that shipping times may be affected by holidays, weather conditions, or unforeseen delays, so we recommend checking the tracking information once your order ships.

How can I track my order?

Once your order has been shipped, we will send you a tracking number via email. You
can use this number to track the status of your shipment on the carrier’s website.

I'm having issues placing an order.

You can try the following:
1. Check if your internet connection is stable.
2. Try accessing the store in incognito or private mode.
3. Clear your browser cache or try a different browser.
4. Ensure your payment information is entered correctly.
5. If none of this helps, please contact us by email:sale@goldencrow-stylishhandbag.com or press the "contact us" button to let us know the exact issue you’re facing.

I'd like to cancel my order

1. Canceling Before Shipment: If your order hasn’t been shipped yet, please contact us as soon as possible by sale@goldencrow-stylishhandbag.com or press the "contact us" button. Provide your order number, and we’ll assist you in canceling the order.
2. After Shipment: If your order has already been shipped, we’re unable to cancel it, but you can still initiate a return once you receive the item, following our return policy.
Please note that we process orders quickly, so reaching out promptly is important. If you need any further assistance, feel free to contact us!

I'd like to return or replace my order

1. Check Our Return Policy: Before starting the return or replacement process, please ensure your item meets our return policy (e.g., within 15 days of purchase, unused condition, etc.).
2. Contact Customer Support: Reach out to us by email: sale@goldencrow-stylishhandbag.com or press the "contact us" button. Provide your order number and details about the issue you’re experiencing.
3. Return or Replacement Process:
• If you’re eligible for a return, we’ll send you a return label and instructions on how to send the item back.
• If you’d like to exchange the item, let us know, and we’ll guide you through the process.
4. Refund or Exchange: Once we receive the returned item, we’ll process your refund or send out the replacement, depending on your request.

Couldn't find your answer

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